Pavel Filip: Modernizing and digitizing services means bringing them closer to the citizen
37 public services will undergo re-training. Reforming public administration and modernizing public services to the benefit of citizens are a priority for the Government.
Progress and the following actions in this area were examined during the first meeting of the National Council for Public Administration Reform (CNRAP) this year, chaired by Prime Minister Pavel Filip.
The Prime Minister mentioned that the CNRAP platform proved to be an efficient one when we talk about monitoring and evaluating the progress made in implementing the Government's policies in the field of public administration reform.
"I think that the most important element of the public administration reform is the comfort of the citizen, which is why, through modernization and digitization, we bring the public services as close as possible to the citizen, and we aim at reducing the number of services. the citizen", said Pavel Filip.
Following the inventory, the priority list of 37 public services that will be subjected to re-engineering in the next period was presented and approved. "From the time I was Minister of Information and Communications Technology I was knocking at the door and explaining what electronic governance actually means, because everyone understood this as a simple digitization of processes and services.
In fact, it's another approach to governance in general, because in the informational age, it can no longer rule classically on the pyramid.
Processes are much higher, so governance must happen horizontally", said Pavel Filip. The prime minister said that now the Electronic Governance Agency, which started the inventory of the public service providers, the list of services, the information systems, so that they can work on a single platform, is on the right track.
At the CNRAP meeting was also presented the EU-funded Support Program for Public Administration Reform in the Republic of Moldova. The program is made up of 3 projects launched in September-October 2018: Supporting Public Administration Reform, Empowering Employees and Employing Public Administration Policies and Developing Policies in the Implementation of the EU-Moldova Association Agreement. The total budget of the Program is 6, 6 million.